Privacy Policy

Effective date: December 18, 2025

This Privacy Policy explains how OM OM CODE (“we”, “us”, “our”) collects and uses personal data when you access or use redu.cloud. redu.cloud is a public cloud infrastructure service operated by OM OM CODE.

If you have questions or requests related to privacy, contact us at office@redu.cloud.

Scope

This Policy applies to our website, platform, and cloud services, including account registration, billing, customer support, and infrastructure usage.

Information we collect

Information you provide

  • Name and email address when creating an account
  • Company name and contact details (if provided)
  • Support requests and communications

Cloud & technical data

  • IP address, browser type, device and operating system information
  • Authentication and security logs
  • API requests, console actions, and audit events
  • Service usage metadata (such as compute, storage, and network consumption) used to calculate billing totals

Cookies & analytics

We use cookies and similar technologies to operate and secure our website and understand general usage patterns. You can manage cookies through your browser settings.

Payments

Payments are processed by third-party payment service providers. Payment details are submitted directly to the provider and are not stored on our servers.

We may receive limited billing-related information such as payment status, invoice identifiers, or partial payment method details for accounting and customer support purposes.

How we use information

  • Provide and operate the cloud platform
  • Create and manage user accounts
  • Secure the platform and prevent abuse or fraud
  • Calculate usage and generate billing records
  • Provide customer support and service notifications
  • Improve platform reliability and performance

Legal basis for processing

Where applicable, we process personal data based on performance of a contract, legitimate interests (such as security and abuse prevention), legal obligations, and user consent where required.

Data sharing

We share personal data only with trusted service providers when necessary to operate the platform, such as infrastructure hosting, monitoring, email delivery, and payment processing.

Data retention

Personal data is retained only for as long as necessary to provide services, comply with legal obligations, and maintain platform security.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. Requests can be made by contacting office@redu.cloud.

Children’s information

The platform is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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